Led end-to-end ISO 27001 ISMS rollouts across multiple client organisations, covering gap analysis, policy authoring, control implementation and audit preparation.

"100% certification success rate with zero major non-conformities at Stage 2."

Identified, designed and implemented AI-assisted automation across reporting, SOP creation, and client communication workflows, compressing multi-hour processes into minutes.

"8+ hours/week reclaimed across 3 departments. Zero quality drop."

Built cloud-specific security and PII privacy controls layered on top of an existing ISMS for SaaS clients across 8-month engagements as GRC Analyst & PM.

"100% certification success across SaaS and cloud service providers."

Four-year SLA engagement as Senior Quality Specialist & Project Coordinator for a confidential UK client, owning quality, performance and delivery cadence.

"Sustained 96 to 98% SLA adherence over 4 years with zero major breaches."

Six-month internal consulting assessment uncovering automation opportunities across departments, then building the prioritized backlog and rollout plan.

"30 processes mapped and 10 to 12 high-priority automations identified."

Built a scalable onboarding and compliance ops motion as GRC Analyst & Project Coordinator for a remote-first team scaling from 3 to 12+ clients per quarter.

"Onboarding cycle cut by 33% and 50% more client volume with no headcount added."

Four-month build-out of pipeline visibility, dashboards and operations rituals as GRC Analyst & Operations Coordinator.

"100% on-time milestones for 6+ concurrent projects with reporting time cut by 80%."

One-month engagement as Notion Workspace builder, designing an automated financial auditor and run-rate dashboard for a digital agency.

"$4,500+ saved in Year 1, 10+ hours per month reclaimed, zero missed cancellations."

One-month engagement as Systems Architect & People Ops Strategist, building a semi-automated executive OKR and alignment dashboard for a tech leadership team.

"Time-to-Onboard cut from 3 hours to under 1 hour and $2,400 per year saved on tooling."