Currently taking new clients

Business operations support for founders and scaling teams.

I work with founders as a remote Founder's Associate or Chief of Staff on contract. I turn scattered work into clear processes, trackers and weekly routines, then follow through until it runs without you.

Business Operations Specialist5+ yrs in operations and deliveryGoogle PM certified
Rukaiya Nazahim portrait
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Rukaiya · Business Ops Specialist

20+

Projects Delivered

5+

Years Experience

98%

Client Retention

30%

Productivity Lift

Rukaiya Nazahim
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About

A bit about me.

I'm Rukaiya, a Business Operations Specialist. For over five years I've worked inside busy teams as the person who writes down how things should run, builds the tracker, and keeps the follow-ups moving. I've set up onboarding and delivery workflows for a startup growing from 3 to 12+ clients a quarter, delivered multi-client ISO compliance programs to audit deadlines, coordinated a four-year SLA engagement for a UK client, and built Notion systems for founders and leadership teams. I like messy starting points. I'm Google Project Management certified, comfortable with AI and automation tools, and I document what I build so your team can run it without me.

Learn more about me

Services

How I can support you

I work as a remote contract partner to founders and scaling teams. Pick the setup that fits. The work listed below is covered in either one.

Founder's Associate

Hands-on support for founders

I take tasks and projects off your plate and own them through to done, with a weekly check-in and a shared tracker.

Best for: Founders who are the bottleneck.

Chief of Staff

An operating partner across the company

On top of hands-on support, I run the operating rhythm and own initiatives across teams, with a monthly summary of outcomes.

Best for: Teams with a plan whose execution keeps slipping.

Not sure which fits?

Tell me where things feel stuck and I'll tell you which setup makes sense.

Get in Touch

Testimonials

"I have worked with Rukaiya for over four years and was consistently impressed by her dedication, professionalism, and technical acumen. As the team Quality Controller, she demonstrated exceptional attention to detail and a strong commitment to delivering tasks on time. Her tech-savviness and ability to evaluate processes through a technical lens have been instrumental in driving improvements and efficiencies."

Ifzaal Ifthikar

Recruitment Strategist · Operations & Client Service Leader

Account Management · SLA Delivery · Team Leadership

Let's work together

Tell me where things feel stuck.

Need a Founder's Associate or Chief of Staff on a remote contract basis? Send me a note and we'll talk through what I can take on.

Get in Touch